Privacy and cookie policy

Who we are

This website, textiles360.net, is operated by Textiles360, the consultancy of Lisa Miller (“we”, “us”). You can contact us at lisa@textiles360.net.

What we collect and why

When you contact us by email or phone we hold the details you give us, such as your name, email address, company and the content of your message. We use this information only to respond to your enquiry and, where you become a client, to deliver our services. The lawful basis is our legitimate interest in responding to enquiries and, where applicable, the performance of a contract. We do not sell or share your details with third parties for marketing.

How long we keep it

Enquiries are kept for as long as needed to respond and for a reasonable period afterwards, normally no more than 24 months unless we are working together.

Cookies

Essential cookies and similar storage are used to remember your cookie choice. Optional analytics cookies are set only if you choose “Accept all” in the cookie notice; they help us understand how the site is used, with IP addresses anonymised. You can change your choice at any time using the button below.

Your rights

Under UK GDPR you have the right to access, correct or erase your personal data, to restrict or object to its processing, and to data portability. To exercise any of these rights, email lisa@textiles360.net. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).

Hosting

This site is hosted on Vercel and served through Cloudflare. Both providers may process technical data such as IP addresses in server logs for security and performance purposes.